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S.No Particular Pdf Page No.
1

Dr. Sarvjeet Kaur, Dr. Gaurav Bakshi, Mr. Sanjay Dayora

Abstract:
Six Sigma's aim is to eliminate waste and inefficiency, thereby increasing customer satisfaction by delivering what the customer is expecting. Six Sigma is a highly disciplined process that helps us focus on developing and delivering near-perfect products and services.


1-14
2

Kavarthapu Vishnu Tejaswi, Prof. A. Seema

Abstract:
Today the success of any firm depends upon the consumer satisfaction. ‘Consumer is king’ –the statement carries profound truth in it. The firms should know about the behaviour of the consumers for satisfying their consumers. Consumer behaviour is defined as the act of consuming or using goods or services.


15-42
3

Khyati Kapil

Abstract:
The impact of our daily activities on the environment and the desire to go green has expanded from just individuals to organization. Growing global environmental concerns and the development of international environmental standard are creating the need for businesses to adopt formal environmental strategies.


43-55
4

Prof. Sanjaykumar Jagannath Patil, Prof. Mrs. Yogita Janardan Patil

Abstract:
The created image of Indian Rural market keep this market neglected in the olden days. When anyone think about rural area the image creates in his mind with bullock carts running on katcha road with cow dunks and drain water running on road.


56-64
5

Dr. Atul A. Agwan

Abstract:
Diamond industry in India is a very attractive sector if we consider through the eye’s of export promotion move of the Indian Government. Russian public sector looks towards the support from the Indian Government in providing some assistance to polish their rough diamond and make it saleable into International market.


65-84
6

Kulbir Kaur Bhatti

Abstract:
Globalization is an integration of culture and politics through business to generate higher profits and has made the world a global village. Globalization has proved to be a double edged weapon. It did help the government temporarily meet its emergent need of foreign exchange but it has caused some permanent damage to Indian economic system and Indian social structure.


85-93
7

Harish Singh1, Alka Mittal , Preeti Malik , Renu Tomar

Abstract:
Management simply means to control or to administer. Office management means the method of controlling an office so as to enable to achieve a given aim. In our modern society, all kinds, or business are carried on by a group of people, who have enough knowledge in their respective fields.


94-105
8

Sakshi Gupta

Abstract:
You didn't want to learn your product was not quite what people wanted after you had gone to the expense of developing it. So you had to survey people on the street, run telemarketing campaigns or hold focus group discussions.


106-118
9

Ms. Shuchi Singhania

Abstract:
The research is related to identification of variables related to Consumer Service Quality in an insurance company. One of the leading private sector company, ICICI Prudential Life is taken for the study.


119-133
10

D.Arthi, Dr.K.Malar Mathi

Abstract:
It is very hard to find someone without mobile these days, the manufacturers and marketers of mobile should have an in-depth knowledge of the consumers to reach them and delight them in the right way.


140-150
11

Dr. Anupama Sharma, Ms. Sumita Kukreja

Abstract:
Green washing, is a term that not many of us are actually aware of. When we first hear of this term our thinking automatically takes us on a tour, to identify what this could mean. But only a hand full of people is successful in identifying what this means and how it is associated to the world of Business.


151-167
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