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1

SURINDER KUMAR

Abstract:
Women play multifaceted roles for welfare of the families, communities and the nation as they provide essential opportunities for socio economic development of the respective regions too.Self-Help Groups emerges as an important strategy for empowering women and toalleviatepoverty. It is avillage based financial intermediaries usually composed of 10 to 20 local women or men. India’s self–Help Groups movement has emerged as the world largest and most successful network of community based organisation. Most of the Self-Help Group found in India, Although Self Help Group also found in other countries especially in South Asia and Southeast Asia. The main objective of this paper is to know the impact of Self Help Groups on their social economic development and poverty.


1-9
2

Jikare Manaswi Dilip, Dr. Richa Bansal

Abstract:
The components that ought to comprise a customer relationship management system (CRM) and the exact definition of the term are subjects of considerable debate. Certain individuals endeavor to elucidate and illustrate the fundamental principles by employing these diverse perspectives on customer relationship management (CRM) and the particular functions it serves for the organization. The specific elements that ought to be incorporated in a customer relationship management system (CRM) and the exact delineation of the term are subjects that generate considerable disagreement. By employing these diverse perspectives on customer relationship management (CRM) and the specific responsibilities it entails for the organization, a number of individuals attempt to elucidate and illustrate the fundamental concepts.


19-31
3

LALIT KUMAR

Abstract:
The purpose of this study is to investigate the performance of Public Sector Banks (PSBs) in India both before and after the COVID-19 epidemic. The study focuses on important variables such as asset quality, profitability, capital sufficiency, and digital transformation initiatives. Prior to the pandemic, public sector banks (PSBs) were confronted with difficulties like as non-performing assets (NPAs) and operational inefficiencies, but they played an essential part in providing credit to essential industries. On the other hand, the pandemic made preexisting vulnerabilities even worse, which resulted in an increase in loan defaults and a decrease in the demand for credit.


32-41
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  • Rashtriya Research Institute
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